All items which can currently be borrowed from UCC Library's general collections can be requested from Click & Collect, including items which are located in the store.  You cannot request an item which is currently checked out. Items which are located in the High Demand Collection cannot be requested but you can use the Scan & Deliver service to request a chapter from High Demand items.

You can make requests up to the number of books you are allowed to borrow according to your membership category.

The Click & Collect service is available to all staff and students of University College Cork.

Every effort will be made to fulfil your request as soon as possible but  delays may occur due to high demand and the necessity to quarantine returned books.

Your books will be held for 3 working days from the day after you receive your email. After that they will be returned to the shelves.

Please check the UCC Library catalogue to see if the book you require is available in the library. Check that the status is 'check shelf'. You cannot request a book if it is checked out. Make a note of the call number, for example 301 GIDD, as you will need this to complete the request form. 

We will send you an email when your book is ready for collection. This email will detail the 3 day period in which you can visit Boole Library to collect your item(s).The Collection service will operate between 9:00 and 17:00, Monday to Friday.

Please note that your books will be available in the lobby in the library. They will be filed under your name. You can check the items out on the self-issue machine. Please bring your UCC student card with you. Social distancing will be in place.

There will be a book returns service at the entrance to the library where you can return your books. The books will then be quarantined for 72 hours.