Dear Students and Staff,
I’m writing to remind you of the Library Services and Collections that are available remotely to all UCC Staff and Students during the University closure.
Access to OneSearch, the library catalogue, CORA and other web-based interfaces are all accessible from the library website for users conducting online research. All online library collections such as electronic journals, electronic books and online databases are accessible remotely via the library website for UCC affiliates: https://libguides.ucc.ie/library.
From Friday March 13th, borrowing and returning of, or access to, physical collections in main lending, high demand and restricted access will not be possible. Library users will be able to renew items already on loan by logging in to their Library Account, detailed at: https://libguides.ucc.ie/libraryessentials/mylibraryaccount. Any borrowed items due back before March 29th will automatically be assigned a new return due date for when the University reopens, and no fines will be incurred during the University closure. Interlibrary loan requests will still be processed during University closure, however, items will only be available for collection upon reopening.
There is a limited library staff service available online and remotely. The Library’s Ask Us knowledge base is accessible remotely at https://askus.booleweb.ucc.ie. The library’s Online Ask Us Live Chat support service from the library website is available during regular business hours Monday – Friday, 10am-5pm (March 17th excepted). You can also contact the library via email at library@ucc.ie The library will continue to monitor any queries and communications. Consultation services from various library service points (Liaison Librarians, Archives and Special Collections, Research Data Services, CORA) will be available remotely.
The library will continue to monitor the range of services it can provide remotely, and will review this throughout the course of the closure. For updates on the status of library services during University closure, please continue to visit http://libguides.ucc.ie.
Best regards,
Colette McKenna
Director of Library Services
