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edited by Marta Biagini, Michael S. Boyd and Claudia Monacelli.Routledge, 2017. This volume provides a critical examination of quality in the interpreting profession by deconstructing the complex relationship between professional norms and ethical considerations in a variety of sociocultural contexts. "A key reading for scholars, researchers and graduate students in interpreting and translation studies, pragmatics, discourse analysis and multilingualism."