You can reserve / request / place a hold on an item if it is checked out to another person or if it is located in the Library Store.
If an item is checked out to someone else.
When you look for an item in the Library Catalogue and the status shows a due date then the item is checked out to someone else.
Click on the "request" button to activate the request function.
You will then have to log in to your Library Account
Once you have logged in, confirm the request by clicking on the "Request Selected Item" button.
The person who has borrowed the item will receive an email asking them to return it. As soon as it is returned you will receive an email telling you it is available on the "hold shelf".
In the Boole Library, the hold shelf is located at the back of the High Demand Collection room on the ground floor.
Items are shelved under the name of the person who requested them.
Check out the item using the self-issue machine in this room.
Return the item as usual using the Returns Unit.
If you request an item from Boston Scientific Health Sciences Library or the Medical Library CUH, it will be held at the desk of the branch library where the item is normally located. For example you will have to collect a CUH book at the CUH Library.
If an item is located in Store.
If the item shows location "store request required" it means it is located off-campus in our store facility.
You can request the item by clicking on the request button and following the same instructions as above.
When the item has been retrieved from store you will receive an email letting you know it is available on the "hold shelf" in the High Demand Collection room on the ground floor of the Boole Library.
You can also ask a member of staff to reserve / request a book for you.
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